Know your rights when it comes to insurance

As one of our clients, your rights are important. We want you to know and understand your rights. We also uphold strict guidelines and procedures that were designed with you in mind:

• We respect your right to fast and efficient service with our Claims Service Guarantee. 
• We protect your right to privacy and confidentiality when it comes to the personal information you’ve provided us.
• We provide detailed explanations about how we pay brokers and other support that we may offer brokers.
• We want to make your rights as clear as possible and have outlined them in our code of consumer rights and responsibilities. 

We believe your rights are as important to us as they are to you. That’s why we’ve included a series of consumer information pages on this website. After all, you have a right to know.