Frequently Asked Questions

The following questions give an overview of ING Canada and its products. For more detailed information about our business and the Canadian property and casualty (P&C) insurance industry, please download our prospectus.

1. Who is ING Canada
2. What insurance products do you offer?
3. How do you distribute your insurance products?
4. Are you the same company as ING DIRECT?
5. Where is ING Canada's stock listed?
6. Are the shares of ING Canada included in the TSX index?
7. What is the CUSIP for ING Canada Inc. common shares?
8. Who is ING Canada's transfer agent?
9. Does ING Canada pay a dividend?
10. Do you have a dividend reinvestment plan, or DRIP?
11. Are dividends paid by ING Canada considered eligible dividends for Canadian tax purposes?

1. Who is ING Canada?
ING Canada is the largest provider of property and casualty (P&C) insurance in Canada, with a market share of 11.0% based on 2006 direct premiums written. We are the largest P&C insurer in Quebec, Alberta, Nova Scotia and British Columbia and the second largest in Ontario, operating through ING Insurance, ING Novex, Nordic, belairdirect and Trafalgar.
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2. What insurance products do you offer?
Our business is organized into two product lines: personal and commercial insurance. Our personal insurance business, representing 70% of our direct premiums written in 2006, consists of automobile and property insurance sold to individuals. Our commercial insurance business consists of automobile, property, liability, surety and specialty coverage sold to small and medium-sized commercial clients.

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3. How do you distribute your insurance products?
We employ a multi-channel distribution approach. We primarily conduct business through approximately 2,800 brokerages in Canada; we additionally distribute product directly through belairdirect as well as through our Affiliated Distribution Networks comprised of strategically aligned brokers in which we have an ownership interest.

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4 . Are you the same company as ING DIRECT?
No. ING Canada and ING DIRECT are both affiliated with the Amsterdam-based ING Groep but we are separate companies.

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5 . Where is ING Canada's stock listed?
We are listed on the Toronto Stock Exchange, under the ticker symbol "IIC".

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6 . Are the shares of ING Canada included in the TSX index?
Yes. Effective March 17, 2006 ING Canada's shares were added to the S&P/TSX Composite Index. For further details, click here.

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7 . What is the CUSIP for ING Canada Inc. common shares?
It is 44982K 10 5 (44982K 20 4 for U.S. holders).

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8 . Who is ING Canada's transfer agent?
Computershare Investor Services Inc. (100 University Avenue, 9th floor, Toronto, Ontario M5J 2Y1 1 800 564-6253) serves as our transfer agent. Shareholders should, however, contact their broker directly if they have questions about the administration of their holdings (e.g., address changes, tax receipts).

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9 . Does ING Canada pay a dividend?
Yes, we do. We currently pay a quarterly dividend of $0.31 per share. Record, ex-dividend and payment dates can be found on the Events Calendar.

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10. Do you have a dividend reinvestment plan, or DRIP?
Yes, we do. Shareholders have the option of either participating through their existing broker, if eligible, or otherwise through the Co-Operative Investing Service operated by Canadian ShareOwner Investments Inc. For further details, click here.

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11. Are dividends paid by ING Canada considered eligible dividends for Canadian tax purposes?
Yes, all dividends (and deemed dividends) paid to Canadian residents on our common shares after December 31, 2005 are designated as eligible dividends. Unless stated otherwise, all future dividends (and deemed dividends) paid by the company are designated as eligible dividends. More detailed text is provided under Dividend History.

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